clothes & things

We will identify the manufactures marked size where available, but we know not all marked sizes are the same.  That's why we do our best to measure each item and identify that measurement as actual size.  The following photos identify how we determine actual sizes so that you can use it to determine if it will fit.

Here at clothesandthings.com we strive to be as clear in our descriptions and photos as possible.   Even though a picture can say a thousand words, we want to ensure that you have a fully-complete description of the item you want to purchase...and we want YOU to be COMPLETELY SATISFIED with that purchase. 

So, how do we do this?  - SIMPLE -  All of our items - both new and nearly new - are CAREFULLY and HONESTLY inspected before a condition rating (see table below) is assigned. (We are extremely strict and HONEST!) 

We value YOU as a customer and want to ensure your COMPLETE SATISFACTION!

All amounts including shipping/handling are quoted in Canadian dollars.

Payment will be made to: Online Shopping Group, ClothesAndThings.com

Taxes: All applicable taxes will be added to the sale total. 

Canada:
   There are no taxes applied to sales to Canada.
    For some items - handbags, swimsuits - any duties and/or taxes due at Canadian customs are the full responsibility of the buyer.

USA:
    There are no taxes applied to sales to the United States of America.
    Any duties and/or taxes due at US customs are the full responsibility of the buyer.

International:
    There are no taxes applied to sales outside of Canada.
    Any duties and/or taxes due at customs are the full responsibility of the buyer.

PAYPAL: We accept Visa / MasterCard / eChecks via PayPal, you don't even need to create a PayPal account to use it.  PayPal offers a buyer protection program, ensuring your transaction is safe, secure and most of all a fair online transaction. If a PayPal eCheck is used, your items will be shipped once it has cleared - usually 3-5 business days.

            

ALL ORDERS go through severe and thorough fraud verifications before being packaged. Unfortunately, due to increasing fraud attempts, this can take up to 72 hours. 

General Shipping Information:

• We charge a flat rate for shipping and handling within the 10 Canadian provinces and the 48 contiguous states of the United States of America. Additional shipping fees will apply to the Canadian Territories (Yukon, Northwest Territories and Nunavut) and US territories outside of the mainland (Hawaii, Alaska, Guam, etc.).  We will notify you of the additional charges and await your approval and payment  before shipping.  International shipping charges vary.
  
• Shipping prices are expressed in CAD dollars.
  
• Please allow 48-72 hours for order processing - fraud prevention and packaging. (Note: Shipping does not include order-processing time.)
  
• If an item is NOT in stock, we will notify you by e-mail, and ask how you would like to proceed.
  
• To help us HELP YOU BEST, please provide a valid and complete name, address, phone number and e-mail address.
  
• If payment is made by PAYPAL, shipping will be to the confirmed address ONLY - no exceptions.

CANADA

• Packages are shipped via Canada Post, Expedited or Airmail (1-7 days depending on location) unless otherwise requested.
• Insurance is recommended and can be purchased at checkout. We are not responsible for lost or damaged packages if insurance is not purchased.

UNITED STATES of AMERICA

• Packages to the United States are shipped via Canada Post.
• If STANDARD shipping is chosen, we will ship via Canada Post, Ground or Airmail. We reserve the right to ship in the method of our choice, choosing a method which is most effective and/or expedient. Normal shipping times vary between 3-12 business days, however, there is no guarantee and can range up to 30 business days. 
• If TRACKING shipping is chosen, we will ship via Canada Post Expedited which includes tracking. Normal shipping times vary between 3-12 business days, however, there is no guarantee and can range up to 30 business days. 
• If XPRESSPOST shipping is chosen, we will ship via Canada Post Xpresspost which includes tracking. We guarantee a 7 business day (day of shipping is not included) arrival time for most urban areas. We will notify you if your zip code does not apply to this guarantee. If your order does not arrive in the time frame, we will refund you the shipping fees.
• Insurance is recommended and can be purchased at checkout. We are not responsible for lost or damaged packages if insurance is not purchased.
• All related import taxes and duties are the responsibility of the buyer.
• Please e-mail specific details if you have OTHER shipping requests (for example EXPRESS mail), and we will confirm by e-mail.
• We are not responsible for items held up in customs for long periods of time.

WORLDWIDE

• Shipping is calculated at checkout.
• Shipping will be via Canada Post, Air Mail (10-20 days depending on location)
• Insurance is recommended and can be purchased at checkout. We are not responsible for lost or damaged packages if insurance is not purchased.
• We are not responsible for items held up in customs for long periods of time.  
• Sorry but, we cannot ship to all countries.

---

For any items not accepted at delivery, you are responsible for the original shipping costs to you, any duties, taxes and/or customs charges that are incurred on the package, and the cost of returning the package to us, plus a 15% restocking fee.

For wholesale lots, refused shipments will also incur a restocking fee of 20%. Additionally, refused wholesale lots which offered FREE SHIPPING will be subject to a shipping fee of another 40% (as we will be forced to pay both the initial shipping and the return shipping.)

We are dedicated to your satisfaction!  If for any reason you are not satisfied with your purchase, you can return it for a full refund (less shipping/handling costs) within 10 days - with a few exceptions.  

We regret that, due to legal restrictions for reasons of hygiene, AND the custom manufacture of some swimwear - intimates, swimsuits, swim wear accessories, accessories and jewelry cannot be returned or exchanged.

As we offer low off-prices already, items which include a discount are FINAL SALES. No exchanges or returns are allowed on ANY discounted items including wholesale lots.

• Please e-mail us for authorization at returns@clothesandthings.com. For efficient return processing, we issue a RMA number. This number must be labeled on the outer return package. If returns are made without an RMA number, they either will not be processed or will take much longer to process.
• Items must be in their original state with the tags intact & have no odors (smoke, perfume, etc).  
• Items should be in their original packaging.
• The buyer is responsible for all shipping costs - both the original shipment and the return shipment.
• For your protection, it is strongly recommended that return shipping include tracking and insurance. We cannot be held responsible for returned packages which get lost in transit.
• A refund will be issued once the item is received.

ClothesAndThings.com promises that we will not give any of your information to any third-party companies and agencies.

All personal information we receive is used for internal purposes only.  By using PayPal we never receive details of your card or bank - ever.

We will never sell or lease any of your personal information at any time.  You will never receive solicitation from any third-party as a result of your visit to clothesandthings.com.  If you receive spam from anyone that identifies itself in anyway with clothesandthings.com, or you feel you have received unsolicited e-mail from clothesandthings.com forward it to our abuse department at abuse@clothesandthings.com.

If you sign up for our newsletter/contest we'll occasionally let you know of new products, special offers and discounts. You can opt out easily at any time.

If you have any questions, feel free to drop us an E-mail.

contact@clothesandthings.com